Showroom & Testrides
From product development to marketing and customer support, our new RAAW headquarters in the beautiful Palatinate region of Germany are our new home and also our new showroom. Here you can not only try out our Madonna, Jibb and Yalla! in all sizes but also go through any and all questions with us over a coffee to figure out which configuration suits you best before you head home with your frame in hand.
Ready to book a consultation (either online or in person) or a test ride? Just click this link, pick a time that works best for you, and you're all set. We can’t wait to meet you!
Located in Haßloch, between Mannheim and Neustadt an der Weinstraße, we’re easily accessible only a few minutes off the A65. There’s plenty of parking, but to ensure you get the time you need, we suggest making an appointment in advance.
Frequently Asked Questions
What are your opening hours? Do I need to make an appointment?
We don’t have fixed opening hours, but there are plenty of bookable time slots for in-person appointments. Just click the link, choose a time that suits you, and fill out a short questionnaire (model of interest, weight, height). This helps us prepare everything before your visit, including getting the coffee ready!
Can I test-ride your bikes?
Yes. We have our Madonna, Jibb and Yalla! in all sizes built up and will be happy to adjust the bikes to your weight so you can have a bounce around on them in the showroom to get a first feel for the bike and size. We also offer testrides out on the trails, you can scroll down on this peage to learn more.
Can I take my RAAW directly with me when I buy it?
Absolutely. Our warehouse is part of our headquarters and if you decide you’d like to buy a Jibb, Madonna or Yalla! you can take it home with you no matter if it’s just a frame kit or rolling chassis. We’ll need around half an hour to prepare everything and you can already check availability before you visit via our product pages on our website.
Do you also have spare parts?
Yes, all spare parts, clothing and accessories available in the online store can also be purchased directly from our headquarters.
Are there any special offers?
From time to time we offer frames with small cosmetic imperfections, used test bikes or used components at special rates.
What payment options do you offer?
We offer debit and credit card payment options. Cash payment is also possible, but preferably with the exact amount as we don’t have small change.
My RAAW needs some love, can I bring it to you?
Sure. We’re happy to help keep your RAAW in tip top condition or attend to any problems that you might have. We know the bikes inside and out and can work on them in our own workshop. Just send us a message with your request to hello@raawmtb.com and we’ll figure it out together.
Test Rides
We understand it all too well - you can discuss numbers, data and geometry values for hours, but at the end of the day only one thing counts: the experience and feeling on the trail. And that's exactly what we offer: the opportunity to test our Jibb and Madonna in your size on trails close to our HQ. You can pick up a Jibb or Madonna for half a day and test it on a trail that is easily accessible by car from our office.
This is how it works:
Make an appointment
Our test rides are typically available Monday to Friday, but we want to make sure you get the most out of the experience. That's why we offer test rides only in combination with a personal consultation. Visit this page to view all available time slots, pick the one that works best for you, and fill out a short questionnaire (model of interest, weight, height).
Come visit our showroom
When you arrive at your booked time, we’ll start with a coffee and go over any questions you may have. After that, we’ll handle the formalities, set up the test bike, and then it's time to hit the trail! You’ll have up to half a day to test the bike thoroughly, but please remember to return it by 4 PM at the latest. Once your test ride is complete, we’ll have time to answer any remaining questions and provide guidance on configuration and purchase options.
Costs
The test ride costs €50, but here's the best bit: if you decide to buy a bike or frame from us within 12 months of the test ride, we'll refund the fee.
The trails
Option 1 - "Föhrle Äns": The first trail is located in Leinsweiler and is about 30 minutes by car from our showroom. The trail is ideal to test both the Jibb and the Madonna properly. You can even ride the trail two or three times to get a real feel for the bike. You can find all the details about this trail here.
Option 2 - "HD Freeride" Heidelberg: If you are looking for a more challenging alternative, we can also recommend a downhill trail and flowline in Heidelberg. The drive to Heidelberg takes about 50 minutes, but it's definitely worth it. A day ticket can be purchased either online or on site for only €7.
