Pro-Level Support, Right at Your Fingertips
When you ride with RAAW, you're never on your own. Along with your frame comes a wealth of resources and direct access to the experts who designed it. Whether it’s a quick question or about some geeky suspension details, our team is ready to support you along the way – aiming to bring you the top-tier assistance usually reserved for world-class riders.
A Knowledge Base to Keep You Rolling
Our online knowledge base is always up-to-date and packed with hands-on setup guides, technical information, and helpful videos. To support you at every step of your journey, we've highlighted five essential articles below. We got you covered, from choosing the right model to setting up, ordering, and maintaining your bike.
Buyers' Guide
A guide to choosing the best RAAW model to match your riding style and needs.
Configuration Guides
Step-by-step guides to configuring your perfect RAAW for Madonna V3, Jibb V2, Yalla!
Shopping Guide
Everything you need to know about ordering, payment, shipping, returns, and warranties.
Assembly & Setup
Get started the right way with setup tips, assembly instructions, and first-ride essentials.
Service & Maintainance
Everything you need to keep your RAAW clean, maintained, and ready to ride.
To explore even more, visit the full knowledge base, where you can easily find answers by browsing categories or using the search feature.
Get Expert Help, Anytime You Need It
No matter if it’s about frame sizing, component choice, or geeky suspension details, you have a direct line to the people that work with your RAAW day in day out. We're happy to help! Reach out through the method that suits you best: email, book a call, or visit us in person.