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Pro-Level Support, Right at Your Fingertips

When you ride with RAAW, you're never on your own. Along with your frame comes a wealth of resources and direct access to the experts who designed it. Whether it’s a quick question or about some geeky suspension details, our team is ready to support you along the way – aiming to bring you the top-tier assistance usually reserved for world-class riders.

A Knowledge Base to Keep You Rolling

Our online knowledge base is always up-to-date and packed with hands-on setup guides, technical information, and helpful videos. To support you at every step of your journey, we've highlighted five essential articles below. We got you covered, from choosing the right model to setting up, ordering, and maintaining your bike.

To explore even more, visit the full knowledge base, where you can easily find answers by browsing categories or using the search feature.

Get Expert Help, Anytime You Need It

No matter if it’s about frame sizing, component choice, or geeky suspension details, you have a direct line to the people that work with your RAAW day in day out. We're happy to help! Reach out through the method that suits you best: email, book a call, or visit us in person.

Quick Answers by Email

Have a question? Send us a message, and our support team will respond promptly with the information you need. You can use the floating support widget in the lower right corner for quick access.

Personalized Advice via Video Call

Whether you’re exploring your options or have specific questions, you can book a video call with one of our experts. We’ll guide you through model choices, configurations, and any other details you’d like to discuss.

Hands-On Guidance in Our Showroom

Schedule an appointment to visit our showroom in Germany, where our team can provide in-depth guidance and let you get up close with our models – or, even better, take them out for a ride.

We're taking a break. Back to shipping on January 6th. Enjoy the holidays!

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